Returns Policy

Online Training Returns Policy 

In the event that you are not completely satisfied with your order, you have 14 days from purchase to contact us and request a refund.

Please direct an email to the following address and attach your order number and name, prior to the 14 days being exceeded.
[email protected]

Please keep in mind that if the 14 days return period is exceeded, you will be ineligible for a refund.

If you are unable to make the set training date, please contact us at least 2 weeks prior to the specified training date and we can hold your purchase as credit to be used on the next training course.


If you need to talk to someone about your return or refund, we’re here to help.
Feel free to email us or call us on 0114 400 0021.